How to Use inkFrog Designer
We recently released a tool called Designer which is a high quality tool for creating eBay listing templates for inkFrog users. It has some really great features such as:
- Templates are completely separated from listings on our end which makes it really easy to change templates or switch to/from a different listing provider.
- Designer is powered by a WYSIWYG (what you see is what you get) editor which is very easy to navigate once you’ve spent some time with it - you don’t need to know HTML to create amazing eBay listing templates with inkFrog Designer!
- We have recently added the ability to display YouTube videos in templates so you can have videos on your eBay listings.
- We have recently added a new Cross Sell widget which lets you showcase other listings on your eBay listings. Imagine creating a professional listing template and it shows several other products you are selling - it’s a great tool for generating additional sales on eBay!
- Even better - we have hundreds of professionally-designed templates ready to go, simply login to inkFrog, go to the designer tool, and select one of them and you can have it up and running in minutes!
Now because this is such an advanced tool it can be a little complicated to get started with. So we’ve put together these guides so you can learn how to use the Designer template like a professional and increase your sell-through rates by 30% or more!
How Templates Work
Templates are essentially a framework that will apply to all of your eBay listings. Think of it as a muffin pan - it’s a framework which, when used properly, produces the same desired outcome (muffins that all look relatively the same) but you can change the flavor or color or the ingredients of each individual muffin if you wanted. That’s how templates work - the template is your muffin pan and your individual items you want to sell on eBay are the muffins.
The reason you want to use a template is that it enables you to automatically put content on every eBay listing. This is great for branding (i.e. your logo), policies (i.e. you can outline your return policy on the template and every eBay listing will have that same policy), shipping information, and so on. In short, it can be a huge time saver because you just need to create the template once and it will apply to all of your listings.
Another example of why you would want to use a template is sales and promotions. You can put promotional material on your template which directs people to your eBay store or your items for sale page which encourages customers to look at everything you have for sale, not just the one item they initially came to you for.
Now that we’ve covered the theory, let's move onto application!
Accessing the Designer Template System
To load the Designer tool you simply need to go here: http://builder.inkfrog.com
If you are in inkFrog Open, simply click on Templates, then Designer Template in the left menu:
It will show you the hundreds of templates we have designed (which you are welcome to use if you are on the Designer subscription plan) and it also gives you access to the template builder where you can create your own template:
Using an Existing Template
Let’s say that you want to use one of our pre-built templates. All you need to do is find one you like and make a copy to your account. The steps are simple:
- Go to the Designer Template tool (http://builder.inkfrog.com)
- Look for a template you want to use
- Edit the template to load it
- Save > Save As to create a copy and save it to your account
- Make modifications (if you want any changes made)
- Save > Save Template to save your changes to your copy of the template
- Go back to inkFrog Open and assign it to the listings you want to use it with
Let’s walk through an example:
Let’s say that I want to sell pet supplies. So I’m going to to Designer Template tool and in the left menu I click onto the Pet Supplies category:
I find this really adorable template which I think would be perfect for my pet supplies:
Click here to open this template in a new window
I click on the template to open the full size preview:
I edit the template by clicking on “Back to Editor”:
I then click on Save > Save As to create a copy of the template and save it to my account:
I give it a name and save it to the Pet Supplies folder on my account:
Now this template has been copied to my account. I can make changes to it (see the section below on how to edit templates) or I can start using it. The template now appears in inkFrog Open when I am creating or editing a listing and go to the template selector option:
It has now been published to my account! I go back to my inkFrog Open account and decide I want to immediately list it with some products. So I go into the Listings section, select 2 listings, and then bulk edit them to apply the new template:
Viola! Those listings will now use that template moving forward and will look much more professional!
Creating a New Template From Scratch
Let’s say that for whatever reason you don’t like the hundreds of pre-built templates that we have created. You have an idea of how you want your template to look and want to create your own, no problem!
Go back to the Designer Template section (http://builder.inkfrog.com) and click on Create:
This will pop open a little window asking you to select the template type (currently there is only one type to select so use that). It will then ask you some questions like a name and the category:
Once that’s done you will be taken to the Editor tool and there will be a very basic template appearing:
Now a few important things to note - the data you see for the listing (the title, the description, and the pictures) are just placeholders. They look the same for everybody. When you publish the template with a listing those fields will be replaced with your actual product data.
With a basic template in hand, it’s time to get down to editing it and making it look fancy!
Editing a Template
Before you edit a template, you need to understand that there are three menus:
Top Menu - This controls functions like Save, Undo, and other features that you will typically find in a menu in a word processor.
Left Menu - This controls the general layout (we call them Elements) of the page. You can create new sections of content and move them around here.
Right Menu - This controls the finer details such as colors, fonts, etc.
Example: Let’s say you want to add your logo to the top of a new template. In the left menu you simply select Media > Image. It will ask you to either upload an image or provide a link to one. Your image will then appear and you can simply click and drag it around the template where you want. If you want to hyperlink the image or make it bigger or other edits, you simply click on the image and then select the appropriate controls from the right menu (which controls the fine details of every element on the page).
Let’s make some basic modifications to the default template. We want to add some color, our logo, and some other basic things just to make it look more presentable. Here is the starting point:
First, we are going to make the background inkFrog green. In the left menu we select Elements > Page > Background. This selects the background of the template. Then in the right menu we select Background which opens up the controls for it. We enter in our desired background color and it instantly updates to inkFrog green in the preview panel:
Now we want to add a header which shows our logo. There’s a few ways to do this but the easiest way is to simply add a row and move it above the other rows in the template. We do this in the left menu, select Elements > Layout > Add Row:
It will open a little window asking for you to specify the type and name it. We are going to call this row Header to make it easy to identify in the future and make it a single column row:
Great! We have added a row to the template called Header, however by default it gets added underneath the other rows:
So we need to move it. Moving a row is very easy. In the left menu under Elements select Layout and then hover your mouse over the row you want to move. A few buttons will appear beside it and the row will be shaded in gray in the preview panel so you see exactly what you are touching. Simply click the little up arrow a few times to move it to the top:
Now we need to add our logo to the header. To add an element to a row you have to click on the row in the preview panel (the name will light up blue when it’s selected), then in the left menu select Media > Image. This will open a little window asking you for some specifics on the image before it drops it onto the template:
This presents us with an interesting problem, the image I selected used white text with a transparent background (oops!):
Obviously that is quite useless to us so we have a few options. I could change the logo to a different file, or I can change the background. So I’m going to change the background behind the logo. It’s going to use inkFrog green just like the rest of the template. To change the background color of a Row, you need to switch to the Row editing mode by clicking Edit > Rows. By default the template designer works in Elements mode which lets you modify the individual elements on the page.
Once we are in the Row Editor mode, we will only see the rows and the template background. It hides everything else. We select the row we want to update, then select Background in the right menu like before and enter the color we want to use. That will change the entire row to use the background color we want:
Now we have to switch back to Element Mode by clicking Edit > Elements. That will bring everything else back:
Great! We are back in Element Mode and we can see what the background color change did:
Before we go any further we are going to save this template. As a rule of thumb you should save your template often just in case your computer does a forced restart or something and you lost the changes you’ve made:
Now let’s add some more stuff to the listing. I like to have detailed information about shipping and returns and those types of policies clearly present on everything I sell. First we are going to add a row called Policies just like we did with the Header row above:
We’re going to add a type of text widget called Tabs which let us add blocks of text that you can cycle through by clicking on the tabs above them. We do this by going to the left menu and clicking on Text > Tabs:
This is going to open a little window which asks us for how many tabs we want to create and what they are each called. We are going to use the default 3 tabs in this example:
Once we are happy with the tabs settings, the widget gets added to the template:
Now I feel like the listing is missing something. It’s a good starting point but it needs more polish and shine. To make it more interesting I want it to showcase my other products that I have for sale above the tabs. So I’m going to add a new row called Cross Sell and put it above the tabs but below the listing information:
I’m going to add the new Cross Sell widget to this row by going to the left menu and selecting Media > Cross Sell:
This is going to open a window to ask us to configure the Cross Sell widget. We configure it how we want, for this demo I’m using the default settings:
After we are done with the configuration it will add the Cross Sell widget to the template with some example products so you can see how it appears:
As you can see, by default it looks a little plain. So we need to modify the options a little. Let’s start with the buttons for each listing, we want to make those inkFrog green. We do this by making sure the Cross Sell widget is selected, then in the right menu we select Component > Call to Action Buttons:
This lets us edit the design of the buttons for the cross sell products. We’re just going to change the color on them for now:
It’s amazing how simply changing the color of something minor can make a big difference isn’t it?
We’ve made a pretty good looking template here so far. There are many other ways to improve it and make it look better, but I wanted to show you the general idea of how to do things in the Designer tool without writing a novel. However in the interest in showing what else you can do with this, I did edit some of the settings to change it a little further until I had a finished template I was happy with:
What If I Am Not Good With Design?
Personally, I am a terrible designer. Sure I know how to move things around and you can see above that I was able to make a fairly decent template, but if you feel you don’t have the skill to do a template yourself then we would be happy to help!
Everybody who signs up for the Designer subscription will get a professionally-designed template created just for you! Alternatively, you can use any of our pre-built templates that are already there. We want to give you several options and ways to get an amazing eBay listing template for your business!
Wishing you all the best!
Chris @ inkFrog
We hope you had a very Happy Easter and are happy to announce another round of exciting updates and releases to inkFrog! Here's the latest updates and a hint of what's to come:
Exit Dialog on Unsaved Listing Changes
Have you ever been working on a listing in inkFrog and accidentally clicked one of the menu links and left the page without saving the listing? When you click the back button or try to find the updated listing in your library the changes or listing are gone, right? No more!
From now on, if you are working on a listing and making changes (or creating a new listing) and forget to save your changes before you exit the page you will be prompted with a warning window that your work may not be saved! This handy feature is a great way to increase productivity by reducing human error!
Sell Your Other Items on Your Listings
We are very excited to announce the addition of a new Cross Sell widget for our template builder. This amazing widget enables you to list other products on all of your listings with a link to each of them. It's a great way to get customers to purchase multiple products from you at once! Just like the YouTube widget (see below), you simply edit the template and click on Media, then on Cross Sell:
The widget lets you add as many or as few products as you want to the template. And you can add the widget multiple times if you want to show different categories of products. The end result is a fantastic way to sell eBay buyers on other products that you offer:
There are many ways to style and format the cross sell items so no matter what your template looks like you can integrate it seamlessly like a professional!
Deleting All Images No Longer Prevents
Adding New Images to a Listing
You may recall on our last update announcement there was a new button added to the listing editor called "Delete All Images". It does exactly what it sounds like - deletes all of your images off a listing.
Well it turns out that this feature may have worked a little too well. If you had 20 or more photos on a listing and you deleted them you couldn't add images back onto the listing. This has been fixed and works as intended so you can delete 20+ photos and add new photos onto your listings.
YouTube Videos In Templates!
Do you make YouTube videos? Great news - we have added a widget to the new template builder where you can embed a YouTube video into all of your eBay listings!
All you need to do is edit your listing template and select Media in the Elements menu on the left, then Video. It will ask you for a link to the YouTube video and then it will add it to your template. Save the template and that video will be embedded in all of your listings! This is a fantastic way to add branding and other video content and give you an edge in the eBay marketplace!
We've added over 40 new templates to our new template builder! Any subscriber on the Designer subscription can download any (or all) of these to your inkFrog account and start using them right away on your eBay listings! Here's just a few of the new templates we've added over the past few weeks:
You can see all the templates that come with our template builder by clicking here: https://builder.inkfrog.com/
Many More Improvements and Features Are Coming!
Over the past few weeks we have been sending out messages to inkFrog subscribers which asked one very important question - how can we make inkFrog better for YOU?
The response has been incredible. Over 500 people responded with detailed suggestions on how to make inkFrog even better. Hundreds of new features and improvements have been logged and sorted and we are now working with our team to plan how to implement as many of these suggestions as possible.
Some of these new features are already being coded (I'm totally not saying inkFrog Open subscribers will soon have the ability to automatically leave feedback for eBay buyers...you didn't hear that from me, got it?), while some of them are still in the planning stages.
2018 is just flying by and we’ve got a whole bunch of updates rolling out for inkFrog! We want to be very transparent about updates and new features that are being deployed so you are seeing everything that is going on. With that in mind, here is a big list of updates that have happened recently in inkFrog!
Massive Speed Improvement
You should notice a huge loading speed improvement in inkFrog Open. We tuned up the code that loads the interface and eliminated redundancies, removed code that was not longer needed, and added improvements to existing code.
The end result? inkFrog Open is loading approximately 3x faster than before!
Missing Locations Added to International Shipping Options
Until now a few select locations have not been available in the listing editor for international shipping purposes. Specifically Jersey, Channel Islands, Western Europe, and a few other locations are now available. This prevented customers from these locations to be able to successfully purchase your products and get proper shipping quotes via eBay, this has been corrected and these customers are now treated like all other customers.
In-App Customer Support
Some of you have noticed this already and have made use of it - but we have added a chat box in inkFrog Open. It is available on most weekdays from 9AM - 5PM PST. Simply click the chat box in the bottom-right corner and one of our team members will be available to assist you.
Note - if you don’t get a response right away you will get one by email when one of our team members is able to reply. So don’t worry about sitting there waiting for us to respond.
Store Categories Now Appear in the Correct Order
There were a few customers who had their store categories appearing in the wrong order on their listings.
This has now been corrected so that store categories show in the proper order.
Delete All Images Feature Added
We have added a new button to the images section in the listing editor - the ability to remove all images from a listing. Until now you had to remove each image individually, there is now a button available which lets you remove all images from a listing.
Interface Updates to the Library
We’ve made some optimization adjustments to the location of buttons in the Library which makes it easier to use. Some menu options were moved so they are more in-line with other elements on the page. Other design elements were updated such as adding more clear section headers to the listing editor:
New Website Design
You may have noticed that inkFrog.com has gotten a massive facelift! The old site is gone, long live the new frog! The new site has more guides and other helpful sections and it’s a much more modern look.
inkFrog Classic Login
The new website design removed the login for inkFrog Classic. In order to ensure Classic users still have access you can now login by clicking Login at the top of any page and then selecting inkFrog Classic on the login page.
You asked for it and we finally did it - inkFrog now has a referral program! You can make money by referring people to inkFrog. Powered by Commission Junction, the inkFrog Affiliate Program is now open to the public.
Images Now Upload in HTTPS to inkFrog Open
If you were uploading images to inkFrog Open for your product description fields, it would previously upload in HTTP mode. However when images get sent to eBay from us they have to go in HTTPS (secure) mode. To make this sync process more streamlined we have switched the description field to operate in HTTPS mode which makes it easier to push that information to eBay when creating your listings.
Opt-Out of Pop Up Questions
We had this popup window which would sometimes prompt users for feedback on inkFrog. What we were finding is people would frequently answer it as quickly as possible just to make it go away. Not only did this result in inaccurate data collection, but it was also somewhat frustrating to people whenever this window would open. So there is now an option to close these windows without having to answer the question it’s asking.
Many more updates are on the way, it's an exciting time to be in the inkFrog community!
inkFrog's BigCommerce integration offers you the ability to quickly and easily sell on eBay, one of the world's largest marketplaces!
Automate Product Updates
Seamlessly import products from your BigCommerce catalog and they will automatically update whenever you make a change according to the sync settings that you choose.
- Synchronize Titles BigCommerce to eBay, eBay to BigCommerce, or both
- Synchronize Descriptions BigCommerce to eBay, eBay to BigCommerce, or both
- Synchronize Pricing BigCommerce to eBay, eBay to BigCommerce, or both
- Run a Sale on BigCommerce and share (or not!) that pricing with eBay
- Synchronize Quantity or use custom quantities for eBay
- Auto Restock when you make a sale on eBay
- Restock when your BigCommerce quantity is replenished
- Increase or Decrease eBay pricing based on BigCommerce pricing
- Out of Stock? inkFrog will adjust your eBay listings accordingly
eBay Order Synchronization
- Fulfill Orders from eBay within BigCommerce
- Order Status is automatically updated from BigCommerce to eBay so your customers are kept up-to-date every step of the way
- Don't want to synchronize orders? No problem, we have that covered too!
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