We hope you had a very Happy Easter and are happy to announce another round of exciting updates and releases to inkFrog! Here's the latest updates and a hint of what's to come:
Exit Dialog on Unsaved Listing Changes
Have you ever been working on a listing in inkFrog and accidentally clicked one of the menu links and left the page without saving the listing? When you click the back button or try to find the updated listing in your library the changes or listing are gone, right? No more!
From now on, if you are working on a listing and making changes (or creating a new listing) and forget to save your changes before you exit the page you will be prompted with a warning window that your work may not be saved! This handy feature is a great way to increase productivity by reducing human error!
Sell Your Other Items on Your Listings
We are very excited to announce the addition of a new Cross Sell widget for our template builder. This amazing widget enables you to list other products on all of your listings with a link to each of them. It's a great way to get customers to purchase multiple products from you at once! Just like the YouTube widget (see below), you simply edit the template and click on Media, then on Cross Sell:
The widget lets you add as many or as few products as you want to the template. And you can add the widget multiple times if you want to show different categories of products. The end result is a fantastic way to sell eBay buyers on other products that you offer:
There are many ways to style and format the cross sell items so no matter what your template looks like you can integrate it seamlessly like a professional!
Deleting All Images No Longer Prevents
Adding New Images to a Listing
You may recall on our last update announcement there was a new button added to the listing editor called "Delete All Images". It does exactly what it sounds like - deletes all of your images off a listing.
Well it turns out that this feature may have worked a little too well. If you had 20 or more photos on a listing and you deleted them you couldn't add images back onto the listing. This has been fixed and works as intended so you can delete 20+ photos and add new photos onto your listings.
YouTube Videos In Templates!
Do you make YouTube videos? Great news - we have added a widget to the new template builder where you can embed a YouTube video into all of your eBay listings!
All you need to do is edit your listing template and select Media in the Elements menu on the left, then Video. It will ask you for a link to the YouTube video and then it will add it to your template. Save the template and that video will be embedded in all of your listings! This is a fantastic way to add branding and other video content and give you an edge in the eBay marketplace!
We've added over 40 new templates to our new template builder! Any subscriber on the Designer subscription can download any (or all) of these to your inkFrog account and start using them right away on your eBay listings! Here's just a few of the new templates we've added over the past few weeks:
You can see all the templates that come with our template builder by clicking here: https://builder.inkfrog.com/
Many More Improvements and Features Are Coming!
Over the past few weeks we have been sending out messages to inkFrog subscribers which asked one very important question - how can we make inkFrog better for YOU?
The response has been incredible. Over 500 people responded with detailed suggestions on how to make inkFrog even better. Hundreds of new features and improvements have been logged and sorted and we are now working with our team to plan how to implement as many of these suggestions as possible.
Some of these new features are already being coded (I'm totally not saying inkFrog Open subscribers will soon have the ability to automatically leave feedback for eBay buyers...you didn't hear that from me, got it?), while some of them are still in the planning stages.
2018 is just flying by and we’ve got a whole bunch of updates rolling out for inkFrog! We want to be very transparent about updates and new features that are being deployed so you are seeing everything that is going on. With that in mind, here is a big list of updates that have happened recently in inkFrog!
Massive Speed Improvement
You should notice a huge loading speed improvement in inkFrog Open. We tuned up the code that loads the interface and eliminated redundancies, removed code that was not longer needed, and added improvements to existing code.
The end result? inkFrog Open is loading approximately 3x faster than before!
Missing Locations Added to International Shipping Options
Until now a few select locations have not been available in the listing editor for international shipping purposes. Specifically Jersey, Channel Islands, Western Europe, and a few other locations are now available. This prevented customers from these locations to be able to successfully purchase your products and get proper shipping quotes via eBay, this has been corrected and these customers are now treated like all other customers.
In-App Customer Support
Some of you have noticed this already and have made use of it - but we have added a chat box in inkFrog Open. It is available on most weekdays from 9AM - 5PM PST. Simply click the chat box in the bottom-right corner and one of our team members will be available to assist you.
Note - if you don’t get a response right away you will get one by email when one of our team members is able to reply. So don’t worry about sitting there waiting for us to respond.
Store Categories Now Appear in the Correct Order
There were a few customers who had their store categories appearing in the wrong order on their listings.
This has now been corrected so that store categories show in the proper order.
Delete All Images Feature Added
We have added a new button to the images section in the listing editor - the ability to remove all images from a listing. Until now you had to remove each image individually, there is now a button available which lets you remove all images from a listing.
Interface Updates to the Library
We’ve made some optimization adjustments to the location of buttons in the Library which makes it easier to use. Some menu options were moved so they are more in-line with other elements on the page. Other design elements were updated such as adding more clear section headers to the listing editor:
New Website Design
You may have noticed that inkFrog.com has gotten a massive facelift! The old site is gone, long live the new frog! The new site has more guides and other helpful sections and it’s a much more modern look.
inkFrog Classic Login
The new website design removed the login for inkFrog Classic. In order to ensure Classic users still have access you can now login by clicking Login at the top of any page and then selecting inkFrog Classic on the login page.
You asked for it and we finally did it - inkFrog now has a referral program! You can make money by referring people to inkFrog. Powered by Commission Junction, the inkFrog Affiliate Program is now open to the public.
Images Now Upload in HTTPS to inkFrog Open
If you were uploading images to inkFrog Open for your product description fields, it would previously upload in HTTP mode. However when images get sent to eBay from us they have to go in HTTPS (secure) mode. To make this sync process more streamlined we have switched the description field to operate in HTTPS mode which makes it easier to push that information to eBay when creating your listings.
Opt-Out of Pop Up Questions
We had this popup window which would sometimes prompt users for feedback on inkFrog. What we were finding is people would frequently answer it as quickly as possible just to make it go away. Not only did this result in inaccurate data collection, but it was also somewhat frustrating to people whenever this window would open. So there is now an option to close these windows without having to answer the question it’s asking.
Many more updates are on the way, it's an exciting time to be in the inkFrog community!
inkFrog's BigCommerce integration offers you the ability to quickly and easily sell on eBay, one of the world's largest marketplaces! You can also read more on BigCommerce's blog about Selling on Mobile using BigCommerce.
Automate Product Updates
Seamlessly import products from your BigCommerce catalog and they will automatically update whenever you make a change according to the sync settings that you choose.
- Synchronize Titles BigCommerce to eBay, eBay to BigCommerce, or both
- Synchronize Descriptions BigCommerce to eBay, eBay to BigCommerce, or both
- Synchronize Pricing BigCommerce to eBay, eBay to BigCommerce, or both
- Run a Sale on BigCommerce and share (or not!) that pricing with eBay
- Synchronize Quantity or use custom quantities for eBay
- Auto Restock when you make a sale on eBay
- Restock when your BigCommerce quantity is replenished
- Increase or Decrease eBay pricing based on BigCommerce pricing
- Out of Stock? inkFrog will adjust your eBay listings accordingly
eBay Order Synchronization
- Fulfill Orders from eBay within BigCommerce
- Order Status is automatically updated from BigCommerce to eBay so your customers are kept up-to-date every step of the way
- Don't want to synchronize orders? No problem, we have that covered too!
Posted on March 07, 2018
Connect eBay with your BigCommerce store
Shopify order and inventory integration
inkFrog offers a highly customizable solution for order and inventory management between Shopify and eBay. Import and synchronize what you want, when you want! Send your entire product catalog to eBay or choose which products to sell on eBay, the choice is yours.
inkFrog offers complete synchronization - choose what you want to sync between Shopify and eBay.
- Synchronize Titles Shopify to eBay, eBay to Shopify, or both
- Synchronize Descriptions Shopify to eBay, eBay to Shopify, or both
- Synchronize Pricing Shopify to eBay, eBay to Shopify, or both
- Run a Sale on Shopify and share (or not!) that pricing with eBay
- Synchronize Quantity or use custom quantities for eBay
- Auto Restock when you make a sale on eBay
- Restock when your Shopify quantity is replenished
- Increase or Decrease eBay pricing based on Shopify pricing
- Out of Stock? inkFrog will automatically deactivate your eBay listing
inkFrog will keep your Shopify inventory synchronized with eBay - eliminate the worry about overselling.
- Update inventory between Shopify and eBay
- Import and list new products to eBay or link existing listings between Shopify and eBay
- De-list products from eBay when you don’t have the stock to sell
- Define rules about how inventory is distributed between Shopify and eBay
- Avoid overselling on eBay because of success selling on Shopify
eBay Order Management
Manage your orders in one central location by enabling order sync.
- Fulfill orders from eBay within Shopify
- Order status is automatically updated from Shopify to eBay so your customers are kept up-to-date every step of the way
- If you have Amazon as your fulfillment service for Shopify, inkFrog offers settings for that too!
- Custom fulfillment options are also available in order settings
- Don't want to synchronize orders, no problem, we have that covered too!
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