Giving a third party access to your eBay selling account is no small thing.
After all, you're on the hook for any listings that you create, sales that you make, and messages that you send—so it's only fair that you want to know exactly what InkFrog does when you try it out.
Here's what you can expect.
Your Listings Will Be Imported
After you sign up, which involves connecting your eBay account to inkFrog, all of your eBay listings will be imported and made available to you inside your inkFrog account.
You'll find current listings under "Listings" → "Live"
You'll find sold listings under "Listings" → "Sold"
You'll find unsold listings under "Listings" → "Unsold"
You'll find scheduled listings under "Listings" → "Scheduled"
You'll see a bucket of all imported listings of any status under "Listings" → "Library"
You'll see all of your listing images in the "Images" area
Importing your listings doesn't change them or alter their status in any way on eBay; inkFrog is simply also making them available to you inside inkFrog.
Your eBay listings will be imported into inkFrog and categorized shortly after you sign up.
A Banner Will Be Added When You Create or Edit Listings with InkFrog
From the start you'll have be able to create new eBay listings or edit your existing eBay listings using inkFrog.
A small banner will be added to the bottom of any new listings that you create or existing listings that you edit, to show shoppers that you're able to provide the enhanced levels of customer service commonly associated with inkFrog sellers.
Users who upgrade to a paid inkFrog subscription can disable this message in the "Settings" → "Marketing" area of their inkFrog account.
You'll Be Able to See and Manage Your eBay Activity from inkFrog
After singing up, you'll find that you don't need to do anything else to be able to track and manage your eBay sales activity from inside inkFrog.
Your inkFrog dashboard will import your activity and immediately begin to display metrics.
Your inkFrog dashboard will automatically track your sales and sales totals. The statuses of your listings—live, sold, unsold, paid, shipped, and so on—will automatically be updated in the "Listings" area of your inkFrog account.
You'll also see and be able to respond to new messages from the eBay message center using inkFrog.
You can also start using inkFrog for your messaging right away.
inkFrog Will Enhance Your Seller Communication
By default, after you sign up inkFrog will begin to send nicely formatted messages to your buyers:
When you make a sale (confirmation email)
When you ship a product (tracking email)
These messages add professionalism to your selling activity and shoppers generally appreciate them. If you'd like to see samples or disable them, you can do so from within the "Settings" → "Marketing" area of your inkFrog account.
Kick the Tires and Then Get Rolling
So that's it—everything that will happen when you try inkFrog—but of course that's a lot. As you can see, inkFrog has been designed so that when you try it, you hit the ground running
Your library of listings and images is automatically imported and begins to track your eBay activity. You can immediately respond to eBay messages from within inkFrog. And your seller communication is improved for you unless you choose to disable it.
You can still manage your sales from eBay, for example by using Seller Hub, but you can also start testing the same workflows in inkFrog right away, so that you can see just how much inkFrog will improve your effectiveness.
From there, you can begin to try new inkFrog templates, creating listings with inkFrog, connecting your other stores and selling channels, and customizing your inkFrog configuration and workflows.
Now you know what happens from the moment you sign up for inkFrog and connect your eBay account. Sound good? Then what are you waiting for? Try it today!
Posted on June 07, 2018
If you're new to inkFrog, you may be wondering just what it will do once you've given permission to access your eBay account. Here are the details.
If you're just starting out, e-commerce can be confusing. Really confusing. There are dozens of "platforms" and "marketplaces," and even if you stick to the biggest, you'll hear that you ought to at least sell on:
Your own website
eBay and Amazon have different audiences, so you need both. And since you need a website to brand-build, rank in search, and reach non-marketplace customers, you probably also need something like Shopify or BigCommerce.
This all sounds like an awful lot of work because it is. Say you create an eBay store. And an Amazon store. And a Shopify store. This means you need to:
List each product that you sell in three different places. Sell 50 products? Create 150 listings. Sell 500 products? Now it's 1,500 listings.
Process orders in several places. You'll log into three different websites and use three different systems each day just to keep orders shipping.
Survive inventory madness. If you have nine of something to sell, do you list three on each platform and hope for the best? Or do you list nine in each place and hope you don't receive 27 orders?
Update everything in three different places. Product updates. Restocking. New listings. Pricing. Policies. Will you really make every single change in three places? Are there three of you?
On top of it all, there are these other services, like inkFrog, that seem to do something... important. But what? And how does this something relate to the many-platforms problem?
How inkFrog Works (The Big Picture)
Let's get back to that problem. You've opened an eBay store, an Amazon store, and a Shopify store, and you feel so overwhelmed that a booth at the craft fair is starting to make more sense.
Here's how inkFrog relates to this problem: inkFrog solves it. inkFrog enables you to sell through one or several storefronts without multiplying your work.
It's true that thousands of eBay-only sellers use inkFrog to manage their listings. inkFrog's software is more convenient and powerful than eBay's own tools for creating professional listings and templates, managing inventory levels, and fulfilling orders.
But the larger purpose of inkFrog is to solve the many-platforms problem. After creating an inkFrog account, you can:
Link your eBay, Amazon, Shopify, and other stores to inkFrog
Manage inventory levels on all of them from inkFrog
Manage all of your eBay listings from inkFrog
See and process all of your orders in inkFrog
Tell inkFrog how your listings, inventory, and orders should interact across all your stores
Use inkFrog to manage and fulfill orders for all of your sales channels.
By using inkFrog, you make eBay, Amazon, and Shopify your storefronts, not your life. Your actual business and all of your master lists live in inkFrog.
The products you carry
Information and pricing for each of them
Your actual inventory levels
Templates for your listings
Your orders—both placed and already fulfilled
Overall metrics about your business
Since this is what inkFrog is for, inkFrog makes it easy to manage all of this in one place, interacting with eBay, Amazon, Shopify, and other platforms for you, to keep everything simple, tidy, and humming along.
How inkFrog Works (The Nitty-Gritty)
Let's get more detailed. Here's what the process looks like:
You create an inkFrog account. You link your eBay store to inkFrog as a part of the signup process.
Inside inkFrog, under "Store Connector," you click "Add a Store." You do this once for each online store you have—Shopify, BigCommerce, Amazon, Highwire, and soon Volusion or Magento as well.
You configure these inside inkFrog, making rules about how each figures into your business—rules for restocking, for products, listings, and prices, and for creating listings for new products.
Each time you add a store, your products there are imported—added to your master inkFrog lists—so that in the future you can manage that product, its listings, and its orders from within inkFrog.
This makes your life a lot easier:
The "Profiles" area of your inkFrog account becomes the core of your business—your product line and policies.
All your active listings for customers, on each store, are managed in the "Listings" area. This feeds the public-facing part of your business—what customers see and purchase on your storefronts.
All your listing templates and product images live in the "Templates" and "Images" areas.
All of your eBay customer messaging is handled in the "Messages" area of your inkFrog account.
Manage assets like images—for all of your stores—in one place.
Isn't Plain Language Great?
That's what inkFrog is for.
Yes, inkFrog is a great eBay listing tool that offers hundreds of professionally designed eBay listing templates. But it's also the solution to a bigger problem.
You get to manage your business and multiple storefronts from one place. You see and process orders, respond to customers, create listings, and manage inventory simply and automatically—for each of your stores—without logging in elsewhere.
inkFrog makes e-commerce make sense. Make sense? So give it a whirl already—click here and try it!
Posted on June 05, 2018
What does inkFrog actually do? Like, in clear terms? Here's the answer.
inkFrog as an Alternative to CrazyLister
inkFrog and CrazyLister are two different eBay listing programs available on the market and we believe you should be fully informed on what each platform offers. We did the homework for you and put together a list of the top features and which each service offers. In this review of CrazyLister we line up their features with ours so you can clearly see which service is more suitable for your business needs.
Here is a summary and you can find a detailed comparison of all features below:
- Pricing: As you can see below, inkFrog makes a cheaper alternative to CrazyLister for all subscription plans (both monthly and yearly).
- Account Connections: inkFrog outperforms CrazyLister in terms of how many eBay accounts and listings you can manage, furthermore inkFrog has integrations for Shopify, Amazon, and BigCommerce (which CrazyLister does not).
- eBay Tools: In terms of raw features for an eBay listing tool, both platforms offers fairly compatible services however inkFrog has Staff Accounts, Print Templates, and soon we are adding an automatic feedback feature (CrazyLister does not offer any of these).
- eBay Listing Templates: Both inkFrog and CrazyLister offer comparable features in their eBay listing templates.
- Support: Both companies offer fantastic support by email/ticket, live chat, and online training. However inkFrog pulls into the lead by offering one-on-one training and we have recently started offering phone support during standard business hours.
As you can see, inkFrog does make a much cheaper alternative to CrazyLister with more features. However you can see a detailed comparison matrix below.
- Try Before You Buy?
- Monthly Pricing
- Yearly Pricing (Per Month)
- Yearly Pricing
- Discount for Paying Yearly
10 Managed Listings, Unlimited Duration
7 Day Trial
- eBay Accounts
- Managed eBay Listings
- Import inventory from Shopify
- Import inventory from Amazon
- ...create fulfillment orders
- Import inventory from BigCommerce
- Import inventory from CSV file
Managed eBay Listings
Import inventory from Shopify
Import inventory from Amazon ...and automatically create fulfillment orders
- eBay Listing Editor
- Bulk Editor
- Image Hosting
- Auto Re-List
- Scheduled Listings
- Automated Feedback
- Staff Accounts
- Print Templates
- Ready-Made Templates
- Create Your Own Templates
- Cross-Sell Widget
- Custom Template Designed for You
- Ticket/Email Support
- Phone Support
- Live Chat
- Online Training/Tutorials
- One-on-One Onboarding/Training
Yearly Pricing (Per Month)
Discount for Paying Yearly
Managed eBay Listings
Import inventory from Shopify
Import inventory from Amazon
...and automatically create fulfillment orders
Import inventory from BigCommerce
Import inventory from CSV file
eBay Listing Editor
Custom Template Designed for You
Posted on June 04, 2018
inkFrog vs CrazyLister
eBay's 2018 Spring Seller Update is out, and once again product-based shopping is front and center, with more brands and product lines now managed by the new experience.
How the Product-Based Shopping Experience is Different
Product-based shopping requires sellers to list certain products using identifiers like UPC, ISBN, or EAN codes that are linked to the eBay catalog. eBay uses these codes to present search results for these products in new, more streamlined search results pages. These pages show prices and sale terms more clearly, requiring fewer clicks from shoppers to buy—all of which is good for sellers.
At the same time, however, eBay shapes the search and shopping experience for these products far more carefully, with less prominent paths to individual listings and item descriptions. Paradoxically, this makes the templates that you use for your listings more important than ever.
Why eBay Listing Templates Matter in Product-Based Shopping
The eBay search result pages for product-based shopping present a smaller number of purchase options, each appearing in a similar, concise format. This means that:
Your listing title and subtitle are less definitive than they used to be; they'll either be less visible or will surface only after multiple clicks
Regardless of the keywords you've used in your title, your related products and accessories aren't visible in search results for the product
Thumbnails of the images in your listing may be less prominent in search result pages than they used to be
It's less clear to shoppers which offers come from you and which come from other sellers
eBay's new product-based shopping experience.
For these reasons, in product-based shopping you need to make very most of every click you get, which means that your eBay listing templates need to:
Be quickly recognizable and memorable, doing more heavy lifting to positively and uniquely brand you and your inventory
Be seamless, professional, and look great on mobile, to prevent an obvious interruption in the more polished product-based shopping experience
Do even more to cross-promote and sell your related inventory
This is where inkFrog's listing templates come in. If you're not using them already in product-based shopping categories, you probably should be.
inkFrog Templates are Ready for Product-Based Shopping
We recommend using inkFrog templates for product-based shopping items and categories because our hundreds of eBay listing templates:
Are carefully and professionally designed, meaning that they integrate seamlessly as shoppers progress through the new experience
Are mobile-friendly and behave gracefully as eBay adapts them for different views in the experience
Offer prominent, well-thought-out space for cross-promotion, to reveal your related offers in categories where search results won't do this any longer
Are the best way for you to make the most of your position in product-based search results and the clicks that you receive from them
Enable you to bulk revise and update all of your listings with a click, for easy holiday or business policy changes
inkFrog offers hundreds of professionally-designed, customizable templates.
Yes, you can try your hand at building templates yourself—but let's be honest: building templates yourself is labor-intensive, time-consuming, and tricky to get right. This is particularly true if you want templates that behave well across all of the product-based shopping views, that adapt elegantly to mobile shopping, and that offer lots of space for cross-promotion.
With hundreds of designer templates already available for you to customize, and with our powerful, easy-to-use listing designer available for those who really want to build their own look, we think our tools are the best way forward for sellers looking to make the most of the new product-based shopping experience.
See the rest of the details from eBay's 2018 Spring Seller Update here.
Posted on June 01, 2018
eBay's latest update hints at further moves toward a product-centric shopping experience. Here's why that calls for inkFrog templates.
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